A tense video circulating online this week shows a group of heated men yelling at staff working at a Cineplex in Mississauga after the theatre reportedly did not screen a high-stakes cricket match. 

The video, uploaded on TikTok by @employees_right, shows the men confronting staff at the concession stand. "You don't understand what is going on," one customer wearing an India men's national cricket team jersey says. 

@employees_right Meanwhile cineplex cinema courtney park #indvspak2024 #highpressure #match #t20worldcup ♬ original sound - employees_right

On June 9, several Cineplex theatres across Canada screened the ICC Men's T20 World Cup (India vs. Pakistan).

According to comments on TikTok, the theatre where the incident occurred — Cineplex Cinemas Courtney Park — failed to either screen the match or experienced technical difficulties during the make-or-break game. 

ITS HILARIOUS BECAUSE THIS IS THE CONCESSION STAND.

GO TO THE TICKET BOOTH AT LEAST 🤣🤣🤣🤣🤣

— B̴B̴3̴ (@0xBB3) June 10, 2024

The video sparked lots of polarizing discussions online about the treatment of minimum-wage workers in the GTA. 

"I worked at Cineplex for 11 years and literally this happened often and I also got popcorn thrown at me because I told them they weren't in the right seat," one former employee shared on TikTok. 

Poor employees 🥺

— Joab 🐢 (@DolbyTo) June 10, 2024

"Apparently there was a screening happening at one location, but it was not this one. He went to the wrong Cineplex," another person suggested. 

"People working minimum wage jobs don't deserve to be treated like this," one comment reads. 

It’s just a game bro 😂😂

— Uche 👑 (@datGuyJoel) June 10, 2024

A spokesperson for Cineplex told blogTO that the company is aware of the video circulating online. 

"The cricket match was a live-event and it was delayed due to rain — a circumstance outside of our control. We communicated that to guests and offered any guests who had to leave, a refund. Unfortunately, guests became irate and there was a threat, which caused us to cancel the screening and contact the police, who arrived onsite to help manage the situation," a Cineplex spokesperson explained. 

"We are committed to providing a safe, comfortable and enjoyable experience for our guests, but also for our employees. To achieve this goal we ask that our guests conduct themselves respectfully and in accordance with the terms of the Code of Conduct on our website."