TTC bus driver caught texting and driving

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Another video has popped up on YouTube showing a TTC bus driver holding a cellphone while driving.

Texting and driving is illegal in Ontario, as is holding a mobile phone while operating a vehicle. If you're caught, it could cost you $490 and three demerit points. According to Metro, the TTC is currently investigating this incident.

While this video might be alarming for some (especially those who were on the bus at the time), Metro reports that at the TTC, complaints about texting and driving are down. So far, the transit commission has received 83 such complaints this year - in 2015 it got 133, which is still peanuts to the 597 complaints that came in back in 2010.

Is this progress? Or is one incident too many when it comes to texting and driving? Let us know in the comments.