College & Spadina Computer Stores: The Real Deal

  • Posted by Kevin
  • Filed in City
  • September 22, 2007

College and Spadina, looking west
One of Toronto's shopping gems is a glimmering oasis of technology in the desert bounded by The Annex, St. George Campus, Kensington Market, and Little Italy. Along this small stretch of College St, between Spadina Ave and Bathurst St, there are almost 30 stores selling computer systems, parts, and related gear.

I first took notice of this clustered computer colony when wandering between lectures in search of food. Years later, I've saved a couple hundred dollars on computer-related purchases, and have successfully dodged the eye-popping price gouge of the Future Shop/Best Buy monstrosity.

The close proximity of two dozen computer stores creates a fierce price war, unlike the major chains that have uniform pricing throughout the city. Just by walking from store to store it's possible to compare and find the best deal for a specific part. However, it always helps to do some online research beforehand...

Screenshot of College & Spadina Computer Stores Website

For that express purpose there's a handy web portal, appropriately called College & Spadina Computer Stores. It lists 21 computer stores in an interactive Google Maps mashup--with storefront pictures, addresses, phone numbers, store hours, and store website links. Using this site, it's possible to find the price and availability of parts before venturing into the area.

I spoke with the webmaster of the site, Kalle, who told me that it all started as a basic list of stores while buying a lot of parts from the area. From there, it became a useful forum post on a local board. After a few years, Kalle converted the list to the full-blown interactive map that exists today. The motivation behind the site has always been to get the word out, and to present thorough, practical information online. After all, "You don't have to travel out into the suburbs or order online to find the best computer shopping, and I think it's good to promote unknown things in the city core."

---

In my own recent experience, I decided to buy an ergonomic keyboard when I started a work-from-home gig that's heavy on email correspondence and writing. After some online research, I settled on the Microsoft Natural Ergonomic Keyboard 4000 (MSRP is $59.95 USD). bestbuy.ca had an unappetizing price of $74.95. Using the aforementioned portal, I found the same keyboard for $25 at Filtech Computer. For a third of the price, the keyboard came in a non-descript brown box, but inside lay a brand new keyboard and the driver CD. The only tangible difference with the overpriced chain store version was the printed retail box.

Great pricing is one distinct advantage of shopping at College & Spadina computer stores. The other huge advantage is superior service. After connecting my new keyboard at home, I discovered that the 'i' key was sticky (thngs looked like ths when typed). Without checking my receipt, Filtech replaced the keyboard immediately. I was even allowed to connect the replacement keyboard to their computer so that I could test the keys before leaving.

Not all shopping experiences here are so smooth. In fact, the stores can vary from flawless to absolutely sketchy within a few footsteps. That's why it's extremely important to compare stores, talk to the people in there, and never settle for sub-par service. Shopping habits differ greatly, but the stores here vary enough in size, scope, and service that everyone can pick their own set of favourites after a few visits.

---

In that vein, here are my picks for the area:

My first choice to build a system, purchase software, or find individual parts: Filtech Computer (439 Spadina). Be prepared to wait because sometimes the place is rammed with customers. I built a barebones system for my mom there (around $350), and after 10 months the power supply stopped working. Filtech replaced the power supply free-of-charge (under a 1-year warranty) within a few hours of bringing it in for service, with very minimal paperwork.

I like to visit Canada Computers (366 College) because they have easy-to-browse display cases and probably the largest store in the whole stretch. Plus their stock is displayed online, which helps avoid disappointment. My recent purchases here included a wireless card and a sweet USB drive.

A-Plus Computers (280 College) has a colossal shelf of blank DVDs, sleeves, and cases. I grabbed 50 DVD-Rs and sleeves for around $20.

Alpha Plus Computers (287 College) is a good place to start looking for mice and USB drives.

InMax (322 College) is a small store that specializes in silent computing (quiet PSUs and CPU fans), but also has the cheapest no-name inkjet cartridges.

The place to bring desktops or laptops for repairs is OTA Service Centre (326 College). Its retail front, OTA Computer Centre, has many brand-name inkjet cartridges, lots of keyboards, and helpful service.

For rock-bottom prices, but poor reliability and a hideous return policy: Factory Direct (290 College).

Honourable mention: Sonnam Computer (457 Spadina) has solid all-around pricing and ease of product browsing.

Reader Reviews and Comments

Submit a Review or Comment

I've had bad experiences in the past with Factory Direct - they once sold me a used component that they claimed was new, sold me a DOA (dead on arrival) component and gave me a horrendous hassle to get it replaced, and on another occasion, a friend bought a defective router that FD replaced with an even more defective router, and would only give a credit when my friend demanded they make good. I avoid Factory Direct like the plague.

Posted by: Michael at September 23, 2007 10:34 AM

I think one more store should be mentioned. It's a little different from the rest and is great if you like to build electronic stuff. I'm talking about Honson Computers. The staff there are always really nice and it's so much fun to see all the neat stuff they have there.

Posted by: Joe at September 23, 2007 2:42 PM

"glimmering oasis"??? are you serious?

Posted by: john at September 23, 2007 3:30 PM

There should be mention about which one of these are total rip-offs, many of them will sell you broken goods that you can only return for store credit - store credit that will only buy you more broken goods. Your money is stuck with them and you just have to luck out by getting something not-broken some day - that is if you don't give up and sell your store credit for a loss first.

Posted by: John at September 23, 2007 5:30 PM

Favourite is Canada Computers though Jumbo Computers on the SW corner of College and Augusta is giving it some healthy competition if not on selection then at least on price and knowledgeable staff.

A-Plus sold me a counterfeit Sony memory card but the manager, initially unwilling to accept a return, was quick to give me my money back when I pointed out the fact that it was counterfeit. I think the place has a new name now, though, so it's possible it has new owners.

Posted by: Chuck at September 23, 2007 5:40 PM

"'glimmering oasis'??? are you serious?"

Dead serious. ba-dum-dum

Posted by: Kevin at September 24, 2007 9:02 AM

It's true that some stores are pretty shady, and usually those ones are pretty devoid of customers! You have to watch out in this case, if you are new to buying computer stuff from independent stores (ie not FutureShop, Best Buy, etc). Canada Computers is definately a safer option, and since they moved across the street (they used to be where Jumbo Computers is now) they've improved quite a bit, but service could still be better.

Posted by: Kalle at September 24, 2007 9:13 AM

I have to disagree with the commenters here... I've never had problems with any of these places.

A - Plus was replaced by Fortune computer, which was replaced by something else, for anyone interested.

Posted by: Ben at September 24, 2007 2:01 PM

If you are worried about shopping at these stores because of reliability and return policies, FS/BB will price match them. I've had success with big ticket items in the past. I have to say though, no problems with Canada Computers except their return policy.

Posted by: Rickstarr at September 24, 2007 2:30 PM

One shop worth a mention and in the neighbourhood (on Bloor St just east of Palmerston Ave.) is Above All Electronic Surplus. I've dealt with these guys for years, they take an interest in providing the best deal for your money - (just bought a P4 with DVD burner & extra RAM for only $300!).

Posted by: mdintoronto at September 24, 2007 3:36 PM

Don't go to Jumbo Computer there is no servise at all. Don't go there

Posted by: Jack at June 24, 2008 8:58 PM

I've decided not to shop at factory direct either. After being in the store for less than a second, a security guard treats you like a crook and will ask you for your bag(s), purse whatever. I don't like being treated as a thief, that is not good customer service. I watched them do this to everyone that walked in. If I weren't in a rush I would have turned around and walked out. Also while I was in there I watched an employee drop electronics on the floor while he was putting the items on the shelf. He then put that item back up on the shelf like nothing happened. Normally I wouldn't mind so much but they have a strict return policy that won't let you get your money back so that isn't cool if they're callously dropping the merchandise on the floor. I know my boycott won't hurt them but I just can't bring myself to give them business after that.

Posted by: Dan Sooley at August 16, 2008 9:51 AM

After looking around for some stuff myself, I'd say that I recommend Modcom Electronics as being the best out of about 10 stores I went to. I found that their prices were cheaper than those around them and they had much better customer's service. The guys there knew how to answer my questions and help me with the right product. Also when I went back to return an item I bought, they were quite leanient with it. so thumbs up to Modcom.

Posted by: shopper at October 31, 2008 2:12 PM

Post a comment

Remember Me?

Email This Entry

Email 'College & Spadina Computer Stores: The Real Deal' to: Message (optional):
Your email address:

Please type the verification code displayed in the image:

By forwarding this entry to a friend, we do not opt you or your friend into
receiving any additional mailings from blogTO. We hate spam too.
Disclaimer: Comments and blog entries represent the viewpoints of the individual and no one else.