pearson airport toronto

Toronto Pearson Airport unveils new changes to keep up with chaotic travel season

The Greater Toronto Airports Authority (GTAA) just announced several measures that Toronto Pearson International Airport will be implementing to keep up with the chaotic summer travel rush ahead. 

Canada's busiest airport notoriously struggled to bounce back following the return of normal travel patterns, with passengers often battling long lines, stressful baggage claim areas, and unpredictable delays and cancellations. 

The GTAA acknowledged that summer 2022 was "challenging for passengers" and is introducing several process improvements, including staffing increases, to make travelling out of Pearson Airport more pleasant this travel season. 

Some of the improvements include contactless check-in and boarding processes, and a new partnership with the Canadian Border Services Agency (CBSA) to deploy biometric e-gates to expedite customs clearance. 

The airport is also introducing several technological advancements, including new digital technology at check-in gates, expanding hours for pre-booking spaces in security lines, and an upgraded baggage system featuring AI that detects breakdowns before they happen. 

New sensors will also be installed to pull screening data and post wait times for all agency checkpoints in the terminal and on the airport's website, giving you a better live understanding of how much time to set aside. 

Pearson is also bolstering staffing in areas like bussing, baggage handling, and terminal operations to keep up with the summer rush. 

Lead photo by

@fabian.tobin


Latest Videos



Latest Videos


Join the conversation Load comments

Latest in Travel

Emergency vehicles meet Toronto flight with 296 passengers on airport runway

Quaint gem of a small town is a gateway to Ontario's most famous provincial park

Canadians born abroad could soon pass on citizenship to their children

Flight with 189 passengers given quite the scare on approach to Toronto airport

Nature area in Ontario rumoured to hide the fountain of youth

5 hotels to stay near Tobermory and Lion's Head Ontario

How to plan the ultimate road trip in North Bay Ontario this summer

Copeland Forest is a hidden gem in Ontario for a nature escape